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Master Thesis Exposé
Master Thesis Exposé

... Purpose: The connection made in the Elaboration Likelihood Model between personal involvement and attitude towards a message has not been applied to contemporary fashion industry. This thesis therefore aims at verifying its current validity in this sector, by examining how people with different leve ...
Marketing Optimisation
Marketing Optimisation

... One-dimensional targeting The traditional approach looks at each customer offer separately, using predictive analytics to determine the likely response propensity and using this information for targeting. However, most organisations market many offers per product and run campaigns simultaneously, ea ...
Saimaa University of Applied Sciences Business Administration, Lappeenranta
Saimaa University of Applied Sciences Business Administration, Lappeenranta

... Instructor: Senior Lecturer Mr Sami Lanu, Saimaa University of Applied Sciences The retail environment can be regard the most important marketing communication tool for fashion business, especially because consumer experiences this environment with all his or her senses. Visual merchandising as a pa ...
Hybris Solution Brief HYBRIS MARKETING
Hybris Solution Brief HYBRIS MARKETING

... People are intuitive. A shop owner can meet a customer and immediately observe both explicit and implicit cues that signal that person’s intent. What are they shopping for? Do they seem eager? Hesitant? Concerned? The shop owner then offers assistance based on the clues gathered from the situation – ...
Customer service
Customer service

... offered visitors who answer the surveys a chance to win free Ritchey products vsitors enter their names and addresses and then answer questions about the company’s products © Farhan Mir ...
Conceptualizing, Measuring, and Managing
Conceptualizing, Measuring, and Managing

... or service that relate to its purchaseor consumption. The four main types of non-product-relatedattributes are (1) price information, (2) packaging or product appearanceinformation,(3) user imagery (i.e., what type of person uses the product or service), and (4) usage imagery (i.e., where and in wha ...
studying consumer behavior
studying consumer behavior

... This can largely be attributed to the prevailing market situation. Not only competition has become intense but over an above with the market being flooded with many products. The challenge before the marketers is to understand the diversity of consumer behavior and offer goods and services according ...
Article - Association of National Advertisers
Article - Association of National Advertisers

... looking to speak to the North America market in a voice that is more relevant to the consumer. Aside from ensuring that the visual and tone of a new campaign reflected the diverse women of the US market, she made changes to the type of consumer PANDORA was going to approach and the environments wher ...
The Impact of Communication on Customer Relationship
The Impact of Communication on Customer Relationship

... like the company, its products, or its brands, and they prefer to buy from it, rather than from the company’s competitors. It is assumed that the majority of customers are loyal to their chosen service provider and they have a positive ongoing relationship that is satisfying and enduring. Any compan ...
Are marketing`s metaphors good for it?
Are marketing`s metaphors good for it?

... buzz that builds and builds and builds as the release date beckons (Kahney 2006). The empyrean company’s eschewal of conventional marketing research is also an important factor. Apple firmly believes that consumers – even the most IT-savvy consumers – can only talk in terms of the familiar, the know ...
segments
segments

... FIGURE 4-3 Television advertising messages tailored to program audience ...
the study of integrated marketing communication on high and low
the study of integrated marketing communication on high and low

... Consumers in the marketplace today’s always consume the media and its information when they make a decision, it might from both their internal and external environment; perception, feeling, product idea/concept and marketing communication to make them believe in brand. Low or High involvement produc ...
Marketing a business
Marketing a business

... Edible Blooms, an Australian-based gourmet gift company, was started in 2005 by Kelly Baker. Offering a twist on the usual flowers and gifts, the unique business specialises in edible bouquets made of chocolate, fresh fruit, cookies, and even beer and champagne. Originally operating from one owner-o ...
Marketing Optimisation
Marketing Optimisation

... Limitations of the traditional approach Determining the best actions to maximise return on investment With marketing departments under pressure to demonstrate return on every activity, the traditional approach does not give marketers the ability to determine which combination of activities will maxi ...
CHAPTER 2: INTEGRATED MARKETING COMMUNICATION
CHAPTER 2: INTEGRATED MARKETING COMMUNICATION

... product – and a specific image for the company that extends beyond the physical attributes and benefits of the product itself. Another element of the marketing mix is price. This refers to the total monetary value and other sacrifices that consumers exchange and make for the benefits of owning and ...
B2B Loyalty, The B2C Way
B2B Loyalty, The B2C Way

... Today’s business buyers proactively seek the information they need to inform their purchase and renewal decisions -- just as consumers take control of their purchases. It’s time to expand the focus of B2B engagement to the entire customer relationship, including loyalty and retention, which are not ...
Building Brand Equity Through Corporate Societal
Building Brand Equity Through Corporate Societal

... a sense of pride, accomplishment, or fulfillment. To accentuate these types of feelings, CSM programs can give people the notion that they are doing the right thing and that they should feel good about themselves for having done so. External symbols in this case may not be as important as the creati ...
Preview Sample 2
Preview Sample 2

... 65. When smart marketers look beyond product attributes, they create _____ and suffer less from _____. a. an exchange; customer dissatisfaction b. customer relationships; unprofitable ventures c. brand experiences; marketing myopia d. chare of customer; customer equity e. a marketing mix; customer d ...
Measurement of return on marketing investment: A conceptual
Measurement of return on marketing investment: A conceptual

... Vesper, 2001; Moers, 2005), and the often immaterial relationship between subjective measures and financial performance (Hogan et.al., 2002). In the past, marketers have relied heavily on subjective measures of performance, particularly in the areas of customer attitudes, product attributes, brand a ...
improving sme`s brand awareness by digital marketing
improving sme`s brand awareness by digital marketing

... literature review and a practical study with applicable results. SME is a abbreviation used for small- and medium sized entreprises. According to the European Comission standards, SMEs are companies with less than 250 employees with a maximum turnover of 50 million euros. However, most companies in ...
Marketing Concept And The Satisfaction Of Consumer Needs: The
Marketing Concept And The Satisfaction Of Consumer Needs: The

... target markets and adapting it self to delivering, the desired satisfaction more efficiently and effectively more than its competitors. In this concept; Consumers must first be categorised into different market segment depending on their various needs and wants, then the consumers in each market seg ...
How to Measure and Manage Customer Value and
How to Measure and Manage Customer Value and

... All customers are not created equal There is an unchallenged belief that focusing solely on increasing sales dollars will eventually lead companies to depressed profitability. What matters is a mind-shift from pursuing increased sales volume at any cost to pursuing profitable sales volume. Some custom ...
The Impact of Brand/Cause Fit and Cause’s Participation on ... Intention: A Case Study among Customers of IranianChain Stores
The Impact of Brand/Cause Fit and Cause’s Participation on ... Intention: A Case Study among Customers of IranianChain Stores

... product is related tothe cause sponsored, while for image-based fit, some aspect ofthe company’s image, such as its corporate history, corresponds to the image of the sponsored cause [65]. Overall, brand/cause fit is defined as the “overall perceived relatednessof the brand and the cause with multip ...
2. The Power of Celebrity Endorsements Today
2. The Power of Celebrity Endorsements Today

... Each of these methods has various metrics that marketers can monitor. However, only a few of these provide actionable information. The impact of a tweet is short-lived, and measuring its impact on company sales is difficult to track; however, celebrity tweets do improve brand awareness. Internships. ...
2 rânduri libere, 11p - studies and scientific researches. economics
2 rânduri libere, 11p - studies and scientific researches. economics

... determine whether experience marketing created by the producer is good or bad. This particular experience can be represented through ideas and excitement as well as reputation of customer service. In addition, the marketing program could also align the experience created in order to achieve one of t ...
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Touchpoint

A Touchpoint (contact point, customer contact, Moment of Truth, point of contact) describes the interface of a product, service or brand with customers/users, non-customers, employees and other stakeholders, before, during and after a transaction. This may be applied in business-to-business as well as business-to-consumer environments.
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