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The Internet as a marketing medium  Timothy McDonald and Fadi Zayat
The Internet as a marketing medium Timothy McDonald and Fadi Zayat

... research. Furthermore it provides an objective view of the research and factors on processes that could have been done differently and more efficiently. ...
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... political behavior largely because they cause fundamental changes in task interdependence and relationships among organizational functions. Interdependence often implies that one function needs to relinquish some degree of control over resources and outcomes [35]. Pearce [34] also notes that increas ...
B2B Loyalty, The B2C Way
B2B Loyalty, The B2C Way

... B2B Marketers Must Prioritize Retention Today’s business buyers proactively seek the information they need to inform their purchase and renewal decisions -- just as consumers take control of their purchases. It’s time to expand the focus of B2B engagement to the entire customer relationship, includi ...
What is the True Value of a Lost Customer?
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... marketers in recent years. The authors show that conventional models may be inappropriate for markets involving new products or services because they fail to account for the social effects (e.g., word-of-mouth and imitation) that can influence future customer acquisitions. They develop a customer pr ...
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... II. THE GROWTH OF DIRECT MARKETING The use of direct marketing by advertisers has grown rapidly in the last few decades. Much of this growth occurred in the traditional direct marketing outlets, such as direct mail and telemarketing. In the late 1970s and 1980s the volume of direct mail increased ra ...
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... and could cause them embarrassment. It likely that those who see most brands as similar and are not able to differentiate between brands will not engage in general word of mouth about these brands to others and other consumers are less likely to ask their opinion. It is also possible that when consu ...
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... asked them to rate how challenged they were on a scale of 1 to 5. What we found is that “creating engaging content” remains a persistent challenge. “Producing content consistently” and “measuring content effectiveness” were the number two and number three challenges, respectively. It was encouraging ...
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... services anywhere. GIS had provides that platform for easier delivery. Using GIS to address issues pertaining business problem has enable marketers to embrace the approach as it makes an important business decision. Geographic dataset are displayed where spatial component offer Fresh perspective on ...
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... (GPRS), third generation (3G), enhanced data GSM environment (EDGE) and mobile money transfer solution M-Pesa. Safaricom PrePay service includes international dialing, voice mail and prepays roaming. Messaging includes ways of communication, such as short message service (SMS), e-mail and multimedia ...
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Marketing research

Marketing research is ""the process or set of processes that links the consumers, customers, and end users to the marketer through information — information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. Marketing research specifies the information required to address these issues, designs the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the findings and their implications.""It is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal of marketing research is to identify and assess how changing elements of the marketing mix impacts customer behavior. The term is commonly interchanged with market research; however, expert practitioners may wish to draw a distinction, in that market research is concerned specifically with markets, while marketing research is concerned specifically about marketing processes.Marketing research is often partitioned into two sets of categorical pairs, either by target market: Consumer marketing research, and Business-to-business (B2B) marketing researchOr, alternatively, by methodological approach: Qualitative marketing research, and Quantitative marketing researchConsumer marketing research is a form of applied sociology that concentrates on understanding the preferences, attitudes, and behaviors of consumers in a market-based economy, and it aims to understand the effects and comparative success of marketing campaigns. The field of consumer marketing research as a statistical science was pioneered by Arthur Nielsen with the founding of the ACNielsen Company in 1923.Thus, marketing research may also be described as the systematic and objective identification, collection, analysis, and dissemination of information for the purpose of assisting management in decision making related to the identification and solution of problems and opportunities in marketing.
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