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week 1-2
week 1-2

... Tonight we’re going to do several things You are going to take a quiz (not counted) to see how much you actually know about media. (20 minutes) I’m going to give you a broad overview of the course and point out some important things that you will need to know. I will point out We’re going to cover b ...
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... management through tools to arrange and record customer visits. Customer service management. Representatives in contact centres respond to customer requests for information by using an intranet to access databases containing information on the customer, products and previous queries. Managing the sa ...
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... processes. Marketers can use the web-based tool to derive new insights about their customers and their competition, identify locations and behaviors of their most promising prospects, suggest winning strategies to reach targets and analyze the impact of a message across any type of media, including: ...
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Marketing communications

Marketing communications are messages and related media used to communicate with a market. Marketing communications is the ""promotion"" part of the ""marketing mix"" or the ""four Ps"": price, place, promotion, and product. It can also refer to the strategy used by a company or individual to reach their target market through various types of communication.
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