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Customer satisfaction, brand loyalty
Customer satisfaction, brand loyalty

... according to the cognition affect conation pattern. The first stage is cognitive loyalty. Customers are loyal to a brand based on their information on that brand. The next phase is affective loyalty, which refers to customer liking or positive attitudes toward a brand. The third step is conative loy ...
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... describe current markets. In this study there is no hypothesis to test rigorously with statistically significant data samples. Eriksson and Kovalainen (2008, p. 5) explain that “qualitative approaches are concerned with interpretation and understanding whereas quantitative approaches deal with expla ...
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... (S), economic (E), and psychological (P) origins can influence the adoption of an innovation such as a mobile device or service (Konana and Balasubramanian 2005). Two aspects of a mobile innovation's adoption are relevant from a marketing manager's viewpoint: perceived usefulness and usability. The ...
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Content marketing: A review of academic literature and future

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Multicultural marketing

Multicultural marketing (also known as ethnic marketing or cross-cultural marketing) is the practice of marketing to one or more audiences of a specific ethnicity—typically an ethnicity outside of a country's majority culture, which is sometimes called the ""general market."" Typically, multicultural marketing takes advantage of the ethnic group's different cultural referents—such as language, traditions, celebrations, religion and any other concepts—to communicate to and persuade that audience.
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