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Literatuursuggesties onderzoekslijn: Customer Relationship
Literatuursuggesties onderzoekslijn: Customer Relationship

In Search of the 21st Century Marketer
In Search of the 21st Century Marketer

CMA Press Release
CMA Press Release

Outside Sales - Office Products
Outside Sales - Office Products

Assessing Marketing Productivity (Return on Marketing) and
Assessing Marketing Productivity (Return on Marketing) and

E-Commerce Customer Relationship Management
E-Commerce Customer Relationship Management

... messages (example: opt-in e-mail) Affiliate marketing: Marketing strategy that relies on referrals; Web site agrees to pay another Web site a commission for new business opportunities it refers to the site Viral marketing: Process of getting customers to pass along a company’s marketing message to f ...
tool: product development – customer checklist
tool: product development – customer checklist

... sector to find this out! Depending on which aspects the customer is opposed to, the overall marketing and sales planning and concept should be developed. Corresponding key questions should be integrated in the pre-testing. ...
File
File

... P’s), builds relationship by transforming strategy into action. ‘The overall process of building & maintaining profitable customer relationships by delivering superior customer value.’ (pp.13) It involves carefully managing ‘Customer Touch-points’ to increase customer loyalty. The 2 important custom ...
Winter Marketing Academic Conference 2016
Winter Marketing Academic Conference 2016

... Jan F. Klein, Tomas Falk, Franz-Rudolf Esch, Alexei Gloukhovtsev Does Minimalistic Product Design Equate to Maximum Liking? The Interplay of Branding, the Perceived Designer’s Ability and the Effort of the Design Process ...
Production Concept
Production Concept

... The idea that consumers will not buy enough of the firms products unless it undertakes a large scale selling & promotion effort. Practiced most aggressively with unsought goods eg, insurance, encyclopedias. Focuses on creating sales-transactions rather than long term profitable relationships. “Polit ...
Top 5 Marketing Must-Do`s for Small Businesses in
Top 5 Marketing Must-Do`s for Small Businesses in

382In_class_Assignment
382In_class_Assignment

... e. Mobile Marketing i. Advantages: advertisement through use of PDA’s and cell phones. Point of sale or consumption practices can be implemented since consumers will have these gadgets in their hands during the sale. Marketers can observe and organize information from consumers using key codes into ...
Marketers overestimate consumer use of mobiles and
Marketers overestimate consumer use of mobiles and

... The need to be seen as innovative and using new techniques is also prevalent in marketers’ tendency to devalue the use of more traditional techniques such as promotions. The study shows that more than a quarter of shoppers strongly agree and 44 per cent agree they like to buy brands that are running ...
Customer Centric Marketing
Customer Centric Marketing

... was difficult to scale beyond Main Street. So when customers got wind of different options – something bigger and better in the town next door, for example – they were willing to forfeit a personal relationship for a magnitude of choice. Companies scaled to meet the demand and the individuality of s ...
Major financial services company achieves higher response rates
Major financial services company achieves higher response rates

Marketing mix - Place - Carl`s Business Studies website
Marketing mix - Place - Carl`s Business Studies website

... A computer manufacturer may decide to only sell online – ...
Ensighten Resources: Become an Omni
Ensighten Resources: Become an Omni

Marketing
Marketing

... Electric, Whirlpool—establish hot lines with toll-free numbers. Companies are also using Web sites and e-mail for quick, two-way communication. Studies show that although customers are dissatisfied with one out of every four purchases, less than 5 percent will complain. Most customers will buy less ...
Learning Objectives
Learning Objectives

... out of shopping. Additionally, today's computing power, which allows marketers to build and mine large customer information files, has enhanced direct marketing's impact. The emphasis on producing and tracking measurable outcomes is also well received by marketers in an era when everyone is trying t ...
Telemarketing ppt
Telemarketing ppt

...  Strategy: a plan that is generally followed, but that can evolve  Transparency: how honest an organization appears to the public ...
MKT 346 Chap 7 Concepts - Cal State LA
MKT 346 Chap 7 Concepts - Cal State LA

... Abstractness Mental Impalpability ...
Apsalar and Tapad Link for Cross
Apsalar and Tapad Link for Cross

... Apsalar has long been a global leader in the mobile app attribution and tracking space. The company has recently debuted comprehensive mobile DMP services, which use mobile advertising IDs as the foundation for rich customer profiles. The Apsalar Mobile DMP will now leverage Tapad’s large and growin ...
e-business
e-business

... • Never has competition for online customer attention and dollars been more fierce. ...
Preface - SlimStuderen
Preface - SlimStuderen

... The change in the communication due to new technologies also created the shift that customer relationships are more interactive. For example, Facebook, Pinterest, Twitter and other media are being used by companies to become “ part of the conversation” . Customer-managed relationships: Marketing rel ...
societal marketing
societal marketing

... company’s requirements and society’s long term interests . —  It is a term closely related to CSR and sustainable development. —  It emphasizes on social responsibilities and suggest that to sustain long term success ,the company should develop a marketing strategy to provide value to the customer ...
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Customer engagement

Customer engagement (CE) is the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline.
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