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Importance of Internal Marketing for Service
Importance of Internal Marketing for Service

... Authors often define corporate reputation as a collective impression about the company, internally from the side of employees and externally from the side of other interest groups (Fombrun & Van Riel, 1997; Walker, 2010). Thereby, Wartick’s (2002) emphasis on the fact that reputation of a company or ...
Al Dunlap was famously quoted as saying that `The most ridiculous
Al Dunlap was famously quoted as saying that `The most ridiculous

... in domestic and global markets, they must engineer stronger bonds with their stakeholders, including customers, distributors, suppliers, employees, unions, governments, and other critical players in the environment. Common practices such as whipsawing suppliers for better prices, dictating terms to ...
Placing reputation at the heart of business strategy: the case of Tetra
Placing reputation at the heart of business strategy: the case of Tetra

THE IMPORTANCE OF ETHICAL CREDIBILITY IN BUSINESS
THE IMPORTANCE OF ETHICAL CREDIBILITY IN BUSINESS

... of management with a highly renowned name may not be separated from goodwill of business performance but it is rather an integral part of the management's ability to fulfil what is desired by many stakeholders – to increase the values of stakeholders, high-quality products and services, good employm ...
the importance of ethical credibility in business
the importance of ethical credibility in business

... of management with a highly renowned name may not be separated from goodwill of business performance but it is rather an integral part of the management's ability to fulfil what is desired by many stakeholders – to increase the values of stakeholders, high-quality products and services, good employm ...
The Alignment Factor: How to Link Up All Stakeholders in Order to
The Alignment Factor: How to Link Up All Stakeholders in Order to

... is aligned with the corporate strategy and shares the goals, hopes and success of the company. In order to demonstrate this, the book presents some good practices successfully applied by Spanish and international companies. The result is predictable: greater alignment leads to greater satisfaction a ...
Reputation
Reputation

... inference that the public would in fact be likely to confused ...
1

Reputation

Reputation of a social entity (a person, a social group, an organization) is an opinion about that entity, typically a result of social evaluation on a set of criteria. It is important in business, education, online communities, and many other fields. Reputation may be considered as a component of identity as defined by others.Reputation is known to be a ubiquitous, spontaneous, and highly efficient mechanism of social control in natural societies. It is a subject of study in social, management and technological sciences. Its influence ranges from competitive settings, like markets, to cooperative ones, like firms, organisations, institutions and communities. Furthermore, reputation acts on different levels of agency, individual and supra-individual. At the supra-individual level, it concerns groups, communities, collectives and abstract social entities (such as firms, corporations, organizations, countries, cultures and even civilizations). It affects phenomena of different scales, from everyday life to relationships between nations. Reputation is a fundamental instrument of social order, based upon distributed, spontaneous social control.
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