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Product Strategy Chapter 11
Product Strategy Chapter 11

... • Consumer (B2C) products Product destined for use by ultimate consumers. • Business (B2B) products. Product that contributes directly or indirectly to the out- put of other products for resale; also called industrial or organizational product. • Some products fall into both categories. • Example: P ...
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the 4 A`s of marketing
the 4 A`s of marketing

The Management of Innovation Process from Market Orientation
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Cross-Functional Processes in Customer Relationship Management
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... across all channels through which the company to interact with customers. Channel integration involves decisions regarding the best combination of channels, how to ensure interactions to obtain knowledge customers in these channels, the extent to which customers interact through multiple channels an ...
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Retail



Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers' wants and needs through a lean supply chain. In the 2000s, an increasing amount of retailing is done online using electronic payment and delivery via a courier or postal mail.Retailing includes subordinated services, such as delivery. The term ""retailer"" is also applied where a service provider services the needs of a large number of individuals, such as for the public. Shops may be on residential streets, streets with few or no houses, or in a shopping mall. Shopping streets may be for pedestrians only. Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Online retailing, a type of electronic commerce used for business-to-consumer (B2C) transactions and mail order, are forms of non-shop retailing.Shopping generally refers to the act of buying products. Sometimes this is done to obtain necessities such as food and clothing; sometimes it is done as a recreational activity. Recreational shopping often involves window shopping (just looking, not buying) and browsing and does not always result in a purchase.
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