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Steven H. Dahlquist Department of Marketing The Eli Broad College
Steven H. Dahlquist Department of Marketing The Eli Broad College

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CHAPTER 16 – Promoting Products Using Integrated and Interactive

... One of the changes the new show made was to avoid, as much as possible, the real "bad news" stories as leads to the broadcast, leaving them until later in the show. They made a point of finding "good news" stories about the city and its inhabitants. They did this because that’s what viewers said th ...
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Retail



Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit. Demand is created through diverse target markets and promotional tactics, satisfying consumers' wants and needs through a lean supply chain. In the 2000s, an increasing amount of retailing is done online using electronic payment and delivery via a courier or postal mail.Retailing includes subordinated services, such as delivery. The term ""retailer"" is also applied where a service provider services the needs of a large number of individuals, such as for the public. Shops may be on residential streets, streets with few or no houses, or in a shopping mall. Shopping streets may be for pedestrians only. Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Online retailing, a type of electronic commerce used for business-to-consumer (B2C) transactions and mail order, are forms of non-shop retailing.Shopping generally refers to the act of buying products. Sometimes this is done to obtain necessities such as food and clothing; sometimes it is done as a recreational activity. Recreational shopping often involves window shopping (just looking, not buying) and browsing and does not always result in a purchase.
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