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Hypothesizing the impact of internal alignment and perceived risks
Hypothesizing the impact of internal alignment and perceived risks

... key account management approach to serve their most important and strategic customers and thus realize fruitful outcomes in the form of repeat orders. Key account management performance: Performance in the strategy of key account management refers to the attainment of goals for both key buyers and t ...
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... markets. A possible approach to regain the competitive advantage is providing integral, total solutions to the customer’s problems instead of single, standardized products or services (Brady et al, 2005; Kumar, 2004; Lovelock et al, 1999; Ovans, 1997; Vandermerwe, 1993). This change in strategy is u ...
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... to survive and competitive. Relationship marketing is one of marketing strategy employed in both developed and developing economies. Relationship marketing is believed to work most effectively when customers are highly involved in the good or service, there is an element of personal interaction, and ...
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Yield management

Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, perishable resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory to sell it to the right customer at the right time for the right price. This process can result in price discrimination, where a firm charges customers consuming otherwise identical goods or services differing prices for doing so. Yield management is a large revenue generator for several major industries; Robert Crandall, former Chairman and CEO of American Airlines, gave yield management its name and has called it ""the single most important technical development in transportation management since we entered deregulation.""
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