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Who is the customer?

... How much basic service should the supply chain provide? • Many firms establish their basic service platforms using two factors – Competitor or industry acceptable practice • Minimum and average service performance levels have emerged in most industries ...
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... This variety of styles and features complicates the production and sale of bicycles. The following list shows some of the things a firm should do before and after it decides to produce and sell a bike. 1. Analyze the needs of people who might buy a bike and decide if they want more or different mode ...
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Pricing strategies

A business can use a variety of pricing strategies when selling a product or service. The price can be set to maximize profitability for each unit sold or from the market overall. It can be used to defend an existing market from new entrants, to increase market share within a market or to enter a new market. Businesses may benefit from lowering or raising prices, depending on the needs and behaviors of customers and clients in the particular market. Finding the right pricing strategy is an important element in running a successful business.
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