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Review Game COMS 101 Final RULES - You have approximately 20 seconds to decide on an answer. - Each correct answer gets you 1 point. - Each incorrect answer gets you -1 point. - You can pass if you can not answer. - Once all groups pass, I will give you the answer. - There are 35 total points possible. - If there is a tie, a tie-breaker will be used. Pick a number,1 through 7 2 The means by which a message moves from the source to the receiver of a message. Channel The process of translating thoughts into words encoding A set of circumstances or a situation. context Any interference in the encoding and decoding process that reduces message clarity noise Communication from superiors to subordinates. Downward communication The process of using messages that are not words to generate meaning Nonverbal communication A message initiator Sender or source The receiver’s verbal and nonverbal response to a source’s message. feedback Messages flowing from subordinates to superiors Upward communication The sustained focus we give to stimuli we deem important. Selective attention Organizational “filing systems” for thoughts held in long-term memory schema Listening with a purpose and attempting to understand the other person. Empathic listening A process of using communication to influence the behaviors and attitudes of others to meet group goals. Leadership The separation between those who have access to technology and those that do not. Digital Divide The ways in which groups of people both maintain structure and order through their symbolic interactions and allow individual actors the freedom to accomplish their goals. Organizational Communication Technology that communicates back and forth in real-time Synchronous communication The stage of relational development where two people exchange personal items as a form of commitment Bonding Stage The extent to which the speaker is perceived as competent to make the claims he or she is making credibility The error that occurs in perception where you blame another’s shortcomings on their personal qualities and their successes on outside circumstances Fundamental Attribution Error The tendency to fill in missing information in order to complete an otherwise incomplete figure or statement. Closure When you have this power, you are able to withhold something of value to another person. Punishment Power A leader, secretary, and a treasurer would be considered this type of role in groups. Formal Roles How you see yourself Self-image Nonverbal movements that substitute for words or phrases Emblems Ornaments or adornments you display that hold communicative potential Artifacts The commonly agreed upon definition of a word. Denotative definition This part of our consciousness that interprets and assigns meaning to stimuli that we pay attention to. Working memory Where you give some to gain some in a conflict situation. Compromise conflict management Behaviors that are directly relevant to the group’s task and that affect the group’s productivity Task function A group of people meet periodically online and begin to form relationships. Slowly this group grows. On the internet, this would be considered a …. Virtual community This process of media exposure influences our perceptions of the world. Cultivation Effect This stage of relational deterioration is highlighted by lack of activity together with minimal, awkward interactions Avoiding stage Nonverbal movements that accompany or reinforce verbal messages Illustrators Any interaction that does not generally follow the formal structure of the organization but emerges out of natural social interaction among organizaiton members. Informal communication Listening with empathy, acknowledging others’ feelings, and engaging in dialogue to help others maintain a sense of personal control Supportive communication TIE-BREAKER Which relational dialectic is shown in this clip? http://www.youtube.com/watch?v=BpOVH6zPlH4