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Module Code: Level: MARKETING 5 Credit Value: 15 Pre-Requisites: None Module Description The aims of this module are to introduce students to the principles of marketing, the role of marketing management in a variety of organizational settings (retail, consumer goods, industrial goods, service, non-profit oriented). The module introduces the main marketing principles as applied in consumer, industrial and service organizations. It seeks to explain the value of a marketing focus to both customer and supplier, and analyses what marketing can and does contribute to both individual and organizational users. The module explores the challenges associated with marketing in today’s business environment. It explores the marketing process and the issues firms face in gaining sustainable competitive advantage by adopting a marketing orientation. On completion, you should be capable of analysing business environments, existing marketing strategies, and producing marketing plans. Learning Outcomes On successful completion of this module students will be able to 1. Critically evaluate the principles of marketing and analyse their role in achieving organisational objectives. 2. Use and justify appropriate primary and secondary research methods to understand current markets and/or sectors within which the organization operates. 3. Develop a marketing plan that contributes towards achieving organisational objectives. Indicative Content What is Marketing? The Marketing Environment Introduction to marketing, marketing planning and buyer behaviour. Consumer behaviours Segmentation, targeting and positioning in consumer and organizational markets. Understanding customers - Market research. Primary and secondary data. Product Classifications Pricing Decisions Supply Chain Management Integrated Marketing Communications Promotion and Personal Selling Managing the marketing mix. Relationship marketing. The role of innovation for competitive advantage. International marketing. An overview of the global perspective. Advertising and promotion - communications decisions Learning & Teaching Strategies The module will cover the form, trends and role of marketing in contemporary organizations, with a combination of lectures and seminars, supported by current case studies. Assessment Multiple choice assessment which will take the form of an online test. (1 hour) 25%. Mid semester. Individual written assignment which will allow students to apply their learning to a real-world example and create a Marketing Plan to achieve organizational objectives. (1500 words) 75%. End of semester Specific Learning Resources None Bibliography Highly Recommended Baines, P. and Fill, C. (2014) Marketing. (3rd Ed) Oxford: Oxford University Press. Jobber, D. (2016) Principles and Practices of Marketing (8th Ed) Maidenhead: McGraw-Hill Higher Education. Kotler, P. and Armstrong, G. (2015) Principles of Marketing. (16th Ed) New York: Prentice Hall. Recommended Brassington, F. and Pettitt, S. (2008) Principles of Marketing (4th Ed). New York: Prentice Hall. Kapferer, J. (2011) The New Strategic Brand Management (4th Ed.) UK: Kogan Page. Keller, K. (2012) Strategic Brand Management (4th Ed). Harlow: Pearson Education. Palmer, A. (2004) Introduction to Marketing. Oxford: Oxford University Press. Palmer, A. (2014) Principles of Service marketing (7th Ed). Maidenhead: McGraw-Hill Higher Education. Lovelock, C. and Wirtz, J. (2011) Services Marketing: Global Edition. Harlow: Pearson Educational. Wilson, A. (2008) Services Marketing (European Ed). Maidenhead: McGrawHill Higher Education. Online complimentary resources https://marketing3e.wordpress.com/