Download Annual Progress Report on the Public Service Reform Plan 2014-2016

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First Public Service Reform
Plan 2011-2013
When the Government’s first Reform
Plan was published in November
2011, the imperative for reform was
clear. The pressing need for fiscal
adjustment, reflected in the reduced
numbers of public servants and allied
to increased demand for services,
meant that comprehensive reform in the
administration and delivery of public
services was critical in maintaining those
Public Service staff numbers have been
reduced by approximately 10% and the
Public Service pay-bill has been reduced
by over 20% since 2009. This has been
done at a time of increased demand for
public services arising from demographic
changes, as well as from the crisis itself,
as illustrated in the infographic on this
While there is more work to be done,
there is clear evidence that the Public
Service has delivered significant change
and is continuously improving. As set
out in this and two earlier reports, good
progress has been made in reducing
costs; improving productivity; more online
delivery of services; development of
shared services; and putting in place the
structures to reform public procurement
and property asset management, to
name just some areas. The two Progress
Reports on the first Reform Plan that
have been published, in September 2012
and in January 2014, can be viewed at:
The recently published IPA Public Sector
Trends report1 has ranked Ireland in third
place, behind only Finland and Sweden,
in the European Union for the quality of
its public administration, an improvement
on fifth place in 2013. Ireland’s public
administration also scored well against
indicators that assess the impact of
public administration on the ability of
companies to do business.
Demands on Public Services
Our general
increased by
between 2005
and 2014
Ireland has the joint highest
(with France) fertility rate in
the EU and the highest
percentage of
persons aged under
15 in the EU
has risen since
2003 from 75.7
to 78.7 years
for males and
80.7 to 83.2
years for
The proportion of the
population aged 65 and
over has increased from
11.1% in 2005 to 12.7%
in 2014
Exchequer spending
on services has fallen
by 14.4% since 2009
Numbers employed in the
Public Service have fallen by
around 10% since 2008
The number of primary
school pupils has increased
by over 10% (some
50,000) since 2007
23% more people are
beneficiaries of a weekly
Social Protection welfare or
pension payment than in 2008
There are nearly
420,000 (31%)
more medical
card holders
now than in