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10/25/16
The Unintended Consequences
of our Best Intentions
Robin Henderson, Psy.D.
Chief Executive, Behavioral Health
Providence Medical Group
October 21, 2016
“The culture we want to nurture”
A listening and learning organization
Empowering our caregivers to drive
improvement
Patients, caregivers and
families at the heart of
all we do
Increasing transparency and openness
Rebalancing quality control, assurance and
improvement
*Inspired by East London Foundation Trust
1
10/25/16
*Courtesy of East London Foundation Trust
2
10/25/16
Whole Person Care
Mental
Health
Primary
care
Social
Care
Whole
Person
Care
Health
care
Secondary
Care
Physical
health
*Courtesy of the East London Foundation Trust
Collaborative Engagement Team (CET)
Psychiatrist
LCSW
Collaborative
Engagement
Team (CET)
IM
Physician
Trauma Informed
Care
• Mindfulness Based
Practices
Evidence Based
Care
• Standardized Admissions
and Discharges
Innovation, Quality
and Caring
• Right Care, Right Place,
Right Time
Community Based
Care
• Partnerships
• Advocacy
• Carers and Patients
MA
3
10/25/16
The Future of Providence St Joseph’s
All doors will be open
to our patients
• No wrong door for care
Fiscal model supports
integrated care
• Fully integrated health
plan
Create healthy
communities together
• Partnerships with our
communities
Resources for more information:
East London Foundation Trust: www.elft.nhs.uk
The Sanctuary Model: www.sanctuaryweb.com
Keep Oregon Well:
www.trilliumfamily.org/advocacy/allytoolkit/
Providence: www.providence.org
Robin Henderson, PsyD
Chief Executive, Behavioral Health
[email protected]
503.893.6666
4
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