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EMS Award Process and Agency Benefits
Shannon Lankford, B.S., NREMT-P
Williamson Medical Center EMS Training Officer
Presenter Disclosure Information:
No relevant financial relationships exist.
• To share the process WMC EMS completed to obtain the award data
• To educate on the data that had to be included in the award application
• To share how the award benefitted our organization
The Award Process
• Our Silver Award = Our 2014 Data
• Minimum of 8 STEMI patients in the 2014
calendar year
• Award = 75% compliance for each required
achievement measure
Achievement Measures
• Percentage of patients with non-traumatic chest pain ≥ 35 years,
treated and transported by EMS who received a pre-hospital 12lead electrocardiogram.
• Percentage of STEMI patients treated and transported directly to
a STEMI receiving center, with pre-hospital first medical contact
to device time ≤ 90 minutes.
2014 Measures
• Measure # 1: 583 non-traumatic chest pain patients, ≥ 35 years of age, and
transported, 572 of those patients received 12-Lead ECG
• Measure # 2: 16 patients had STEMI noted on pre-hospital ECG, and transported
to a STEMI Receiving Center AND had Primary PCI performed
**With exclusions applied,
75% of those patients had a first medical contact
device time in 90 minutes or less.
Minimum of 75% compliance for each
required measure =
Silver Award
So how hard was this?!
•NOT this
Not Hard, Just Takes a Minute….
EMS Training Officer Mike Betzold surveyed 584
run reports from 2014.
*Chief Complaint: Chest Pain
The application itself was very succinct, and easy to enter.
What did we get out of this?!
“Confirmation that what we were doing was not only meeting, but
exceeding, expectations “
Chris Fielder, Operations Manager
In 2012, we initiated protocols mandating that all patients with a chief
complaint of chest pain or altered level of consciousness receive a 12 lead
ECG. This award showed us that the data supported our decision.
We are what we repeatedly do. Excellence,
then, is not an act but a habit.
Will Durant