Download Supplier Quality Audit Questionnaire for Foundry Raw Material

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SUPPLIER QUALITY AUDIT QUESTIONNAIRE
- Hot Dipped Galvanizing Date:
Supplier:
Address:
Phone No:
FAX No.:
Supplier Contact:
Name & Title (Please print or type)
Signature
Date
Victaulic Company (use only)
Initial Quality Audit
Quality Assurance
Follow-up Quality Audit
Date
Procurement
Date
Preface:
This document is used for the evaluation of the capabilities and quality system of potential or current
Victaulic supplier. A Quality Audit does not convey source approval or assurance of commercial
business.
Please answer all questions. If you cannot answer a question, contact your Victaulic Representative.
Contents of this audit will be kept confidential.
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
Page 1 of 8
Section І: Overall Quality Information:
1.
Is your company ISO 9000 registered? Yes
No
a) If yes, by what agency or registrar granting certification, to what level, and when is the expiration
date?
Please provide a copy of ISO certificate as attachment of this Questionnaire.
b) If no, are you currently pursuing ISO 9000 registration? Yes
No
c) If you are currently pursuing your ISO 9000 registration, when is an audit scheduled?
d) If multiple facilities/operations exist in your company, are these also ISO certified?
Yes
No
If not, please list all the facilities/operations without ISO certification as bellows:
2.
Please provide the name of your Quality Assurance Manager:
Phone:
Email address:
3.
Please provide a copy of detailed Quality Assurance Manual for our reference.
4.
What languages except English are spoken by the management representatives for Manufacturing and
Quality Assurance?
5.
Do you have a supplier qualification/rating system in place? Yes
No
If yes, please describe:
If not, how do you approve your suppliers and manage their quality issues?
6.
How are your management kept informed of quality issues?
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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7.
Do you have a Quality Improvement Plan? Yes
No
If yes, please describe:
8.
Do you have a Quality Cost Measurement Plan? Yes
No
If yes, please describe:
9.
Do you have a procedure to periodically calibrate measurement/test equipment?
Yes
10.
No
Do you provide the training associated with quality system to the employees? Yes
No
If yes, how?
11.
Do you have the ability to exchange drawings with your customer electronically? Yes
12.
Do you perform internal audit on a regular basis? Yes
13.
For non-conforming material, what procedure is in place for corrective/preventative action?
No
No
Please describe in details and attach a copy of original records showing a recent example:
14.
In the event of a field failure of the product you supply to Victaulic, who would be our urgent
contact:
Name:
Title:
Phone:
Email Address:
Fax:
15.
Are there material recall procedures in place? Yes
No
If yes, please describe in details:
16.
Do you have a workplace safety program? Yes
No
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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17.
Do you have a program to control hazardous materials or chemicals used at your facility?
Yes
18.
No
Do you have the proper environment permits for air/water and noise discharges from the local
authority? Yes
19.
No
If yes, please attach a copy of the permit.
Describe your experience in processing ductile iron castings as compared with carbon steel
products, including size and weight considerations:
Section II: Incoming/Raw Material Control
1.
a) Receiving inspection procedures (use reverse side of form if necessary):
b) Are there any tests performed on raw material to verify:
Material compound/chemistry: Yes
No
Other requirements:
b) Are raw material tests documented? Yes
No
If yes, where are test records maintained?
c) Are material certifications furnished by suppliers? Yes
2.
No
How often?
a) How many different raw materials are utilized in your process?
b) Where is raw material staged?
c) How is the material identified/labeled?
d) How is the material tracked through production?
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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e) How are raw materials (ie: Zinc) used (oldest material used first)?
3.
Are there any storage requirements based on temperature/or other atmospheric conditions?
Yes
No
If yes, please describe:
Section III: In-Process Control
1.
Is there a process flow diagram in use? Yes
No
If yes, please attach a copy for our reference.
2.
a) How is material released into production?
b) How is the material identified (traceable) through each step of the process?
c) Is there a dedicated area for non-conforming material? Yes
No
d) Describe any quarantine / material hold procedures:
3.
What is the procedure for tracking a specific batch/lot of material?
4.
a) Who is authorized to perform equipment “set-ups”?
b) Who is authorized to make set-up changes?
5.
a) What in-process checks are in place for:
Visual inspection:
Dimensional inspection:
Frequency of inspection/sample sizes:
What forms/inspection sheets are used?
b) What processes are in place to clean and prepare customer supplied materials?
Is bead or sand blasting a standard practice in your cleaning process? Yes
Are acids or other chemical cleaners used in surface preparation? Yes
No
No
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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Describe the storage of chemical cleaning agents:
Are ovens or other high temperature (burning) equipment typically in use? Yes
No
Describe how coating thickness is controlled:
6.
Is there any in-process tests performed? Yes
How often?
No
By whom?
Please list these tests:
7.
Describe inspection and preventive maintenance of manufacturing equipment
Please provide details or copy of procedure:
8.
Other capabilities - CMM, sandblast, EDM, pickeling, passivating:
9.
What other types of external coating systems are employed?
Mechanical Galvanizing?
Electro-Plating?
10.
Describe the equipment used for inspection. Check all that apply below:
Y
N
Incoming
In-Process
Final
Diameter Tape
Caliper
Micrometers
Elcometer
Thickness Gauges
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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11.
What is the approximate number of gages used throughout the manufacturing process?
How often are gages calibrated?
By whom?
Describe the storage, distribution and maintenance of gages:
Section IV: Finished Goods Control
1.
Describe final inspection procedure:
2.
What final checks are in place to verify:
a) Appearance / Cosmetic Quality:
b) Required Coating Thickness:
c) Frequency of inspection/sample sizes?
d) Other requirements if have, please indicate:
4.
Do you indicate the material and specification requirement(s) as well as the inspection standard(s)
in the final inspection sheet? Yes
No
Please attach a copy of the completed final inspection report for our reference.
5.
For finished product, please describe the method of:
Storage:
Packaging:
Section V: Statistical Process Control
1.
Do you have an on-going SPC program? Yes
No
2.
Is SPC utilized for significant product characteristics and process parameters? Yes
No
If yes, who chooses which items are to be monitored through SPC?
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
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3.
Do your SPC control charts indicate that statistical control has been achieved and process
capability demonstrated? Yes
No
(If yes, please attach a copy of a control chart that is used for a Victaulic product)
4.
Are your sub-suppliers required to use SPC and provide that information?
Yes
5.
No
If yes, what percentage?
Are all levels of your personnel undergoing any type of SPC training programs? Yes
No
-- The end --
Victaulic Company (use only)
Comments/Observations:
Conclusion:
Accept
Reject
On-site Audit Required
Remark: On-site Audit is required for all the Follow-up Audits.
Reviewed by: __________________________
Date:
__________________________
VICTAULIC
Supplier Quality Audit Questionnaire – Version H
Page 8 of 8
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