Valet Central Vacuum Systems Installation & Operation Manual Rev 4 Enjoy the peace of mind that comes with the generous Valet Five Year Warranty Return the warranty card or register your warranty online to get an extra year warranty for free Valet Warranty periods Central Vacuum Power UNits 5 Years Warranty + 1 Year Bonus Warranty (V-TEN Power Unit has 10 years warranty for domestic use) Intercom Systems & Security Systems 3 Years Warranty + 1 Year Bonus Warranty Vacuum Tools, Brushes, Accessories 1 Year Warranty + 1 Year Bonus Warranty Replacement Vacuum Motors 1 Year Warranty applies to either owner-installed or dealerinstalled replacement motors www.valet.com.au Sales - Service - Spares 1800 050 333 The Home of Ness Head Office 02 8825 9222 Valet Central Vacuum Installation & Operation manual. Rev 4, February 2017 Copyright Notice All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ness. Ness reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement. © Ness Corporation Pty Ltd ABN 28 069 984 372 Contents INSTALLATION Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Valet Power Unit / Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Easy Steps to Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Low Voltage Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting The Switch Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Fitting The Filter Bag (Bagged models). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Good Installation Standards, Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 PVC Fittings & Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Inlet Valves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installation in Existing Homes & New Constructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Vacuum Hoses & Cleaning Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 OPERATION Operating Your Central Vacuum System, Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 How To Change The Bag (Bagged units). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 How to Empty The Dirt Canister (Cyclonic & Inverted bag units). . . . . . . . . . . . . . . . . . . . 18 Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Troubleshooting Guide, Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-22 Warranty Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24 Valet Central Vacuum Systems 3 Installation Manual Valet Central Vacuum Installer’s Manual This product is intended only for Household and Light Commercial Use Important Safety Instructions Please read this page Before installation or use • Read the Installation Manual and ensure correct Installation • Read the User Manual and ensure correct use of the product/s at all times • Check and empty the dust bag or bin regularly •Do not install outside unless proper weather protection is in place •Do not connect to a non grounded supply or a non approved supply •Do not service the Motor Unit unless it has been disconnected from the supply •Do not use with a damaged electrical lead or plug •Keep the electrical lead away from heated or sharp objects •Keep inflammable objects or liquids away from the Motor Unit •Do not place or store anything on top of the Motor Unit •Do not place or store anything that may restrict the air flow of the Motor Unit •Do not vent the Motor Unit into a wall, a ceiling, or any enclosed space •Do not vacuum any wet surfaces •Do not vacuum any liquids, including any fuels •Do not vacuum anything that is hot, burning or smoking •Do not vacuum any ash, even if it appears dormant •Avoid vacuuming plaster dust or talcum powder, which can cause clogging and bursting of vacuum bags •Do not obstruct, block or impede the hose or wall valve inlets •Keep hair, all parts of the body and loose clothing away from the hose or wall inlets •Do not use non recommended attachments or accessories •Pay close attention to children while the system is being used •Do not allow children to use the system as a toy Warning Improper use may cause fire, electric shock or injury Valet Central Vacuum Systems 4 Installation Manual Your Valet Power Unit Lid with rubber seal. Lift for access to the vacuum bag. (Bagged units only) Vacuum inlets. Mounting Bracket. One inlet is provided on each side of canister to cater for left or right hand duct entry. Power unit lifts up to remove. Mains power lead. Hardwired or unpluggable depending on the model. An Inlet Plug is supplied to block the inlet not in use. Transportation lock tabs. Remove before installation. Low Voltage Switch Input. The position of the Switch Input may vary on different models. Exhaust outlet. Ensure that the exhaust outlet is not placed against a wall or obstruction which could impede airflow. (See page 8) Connect the supplied muffler to this outlet. Carton Contents Bag adaptor fits into the vacuum inlet on the canister. The bag adaptor mouth is aligned at 90° inside the bag. Inlet Plug used to block the unused vacuum inlet on the canister. Clamp Coupling used to connect the muffler to the Exhaust Outlet. 90° Elbow for fitting the muffler. 12” Muffler connects to the Exhaust Outlet. (Supplied with some models) (Supplied with some models) Order spare vacuum bags online www.valet.com.au Part No. VAC-122 Genuine Valet Blue Vacuum Bags 3 Pack Bottom Baffle sits on the bottom of the canister. NOTE the correct way up (shown upside down in this photo) Part No. VAC-123 Genuine Valet White Max-Flo™ HEPA Vacuum Bags 2 Pack a Vacuum Bag is supplied with each power unit. 1 x Max-Flo HEPA bag or 1 x Valet Universal blue bag depending on the model Valet Central Vacuum Systems 5 Installation Manual Central Vacuum Installation Guide Plan Ahead POwer Unit Choice Planning is the key to a successful Central Vacuum installation. Essentially, the plan will come down to determining the best location for the wall inlet valves and the power unit. To select the correct the correct power unit for the premises, calculate the distance of PVC pipe required from the power unit to the last inlet valve and add 1m for each PVC fitting in that line. From there, the pathway for the PVC ducting should, wherever possible follow the most direct and shortest run. Easy Steps to Installation Step Power Unit LOCATION The power unit can usually be installed in a garage, basement or utility room. If it needs to be located externally, proper weatherproofing is essential and the correct model must be used. It is generally best to choose a location near an exterior wall to minimize the length of the exhaust run. The power unit should not be boxed in or enclosed to allow the motor to freely draw fresh air and blow exhaust air. Remember that the unit should be accessible for easy replacement of the bag or emptying the dust bin. Power unit in the garage A 230 Volt mains electrical outlet is required within a metre of the power unit. Step Inlet Valve Locations Inlet valves are usually placed on interior walls, in hallways, near doorways or close to the bottom of stairways. Potential furniture placement should be considered when determining valve locations. The objective is to use as few inlet valves as possible to achieve maximum use of the 9 metre hose, while providing whole house coverage. Three inlet example Inlet valves can be situated between studs, clear of obstructions like plumbing, wiring, heating ducts, etc. They are typically positioned level with the height of electrical outlets. Lay out your inlet locations on a plan of the premises. Valet Central Vacuum Systems In new home installations, the system should be installed at “frame” stage. 6 Installation Manual 45° Spigot elbow 45° elbows Drop 45° Wye Obstr uction Trunk L 90° Sweep tee set at 45° to horizontal ine 90° elbow 90° Sweep Tee 45° elbow Stop Coupling 90° elbow Suction Direction e h nc Lin Riser a Br Low voltage cable 90° elbow 90° Short elbow Step PVC Ducting Low Voltage Wiring Ducting and low voltage wiring are run together from the Power Unit to each valve location, in the most direct line possible. The wiring can be looped or terminated at each inlet valve Figure 8 low voltage wiring/cable is readily available throughout Australia, generally in 14/0.20 or 24/0.20 gauges. It is recommended that you always use good quality cable, and be careful to run and secure the cable in a manner that will provide the best protection from future damage. The cable is usually best run together with the PVC ducting, and can usually be strapped to the ducting. The amount of airflow that is achieved at the hose is dependent on the efficiency of the layout of the PVC ducting. Keep the line as straight as possible and avoid using tight 90° fittings (except at each inlet) and try to use 90° sweeps wherever possible. The cable will run from the motor to the first inlet valve and then loops to the next inlet valve and so on. It is recommended that the connections are made at the inlet valves so they are accessible in the future, rather that join the cable at PVC junctions that may be difficult to access and to service in the future. Leave a certain amount of cable slack - Too little can be a problem with not enough cable to work with or not enough for future rework of the connection but also too much can be difficult to push back into the wall. A 90° elbow is used at each inlet to fit within a cavity wall and the tight bend helps prevent large debris from travelling further into the ducting Valet Central Vacuum Systems Damaged or faulty cable, which is rare, can be substituted by wireless switching devices if absolutely necessary. Ask your Valet dealer about the VAC-292 Wireless Hose Kit. 7 Installation Manual Low Voltage Wiring To Inlet Valves Loop the low voltage wire from one inlet valve to the next. To the Power Unit Switch Input To additional inlets Connecting The Switch Input Your Valet power unit may have one of several types of Switch Input for connection to the low voltage wiring. The purpose of the Switch Input is the same in all cases - to connect the low voltage wiring to the power unit. Power Units fitted with the Valet Control Board. Some Power Units have a pair of springloaded terminals for the Switch Input. Connect the low voltage wiring to the Switch Input using the mini plug-in terminal block provided. Other types may have push-on spade terminals. Fitting The Filter bag (Bagged Models) Your Valet power unit (bagged type) is compatible with both Valet Max-Flo™ White bags and Valet Universal Blue vacuum bags. Installation of both bag types is identical. 1. Expand the bag’s pleats by hand. 2. Fit the bag’s rubber cuff seal over the bag adaptor 3. Valet vacuum bags are suitable for both Compact and Full height power unit canisters. Bag Adapter (inlet stem) fits inside the bag opening Expand the bag first The bag may be folded at the bottom in compact power units. Bottom Baffle must be fitted the correct way up Lint Filter. Lift the Bottom Baffle and clear any fluff or lint from the gauze filter each time you change the bag. Valet Central Vacuum Systems 8 Installation Manual Good Installation Standards Correct Cut PVC with a Mitre Box or Tube Cutter and deburr the cut ends with sandpaper or a de-burring tool. Correct Apply glue to the outside of pipe only. Correct TY in the right direction. Correct Dirt should flow from the side or top of PVC ducting. Wrong Improper cutting will not give a clean or square end. Efficient air flow. Wrong Poor air flow. Wrong Correct Glue applied to the inside may accumulate and cause blockages. Only use approved Vacuum PVC. Wrong Plumbing fittings are not designed for efficient air flow. Correct TY in the wrong direction. 90° sweeps provide best efficiency. Wrong Wrong 90° short elbows reduce efficiency. Correct Loop the wire at inlet points so the connection is easily accessible for service. Gravity can cause dirt to fall down the wrong line. Valet Central Vacuum Systems Wrong Correct 9 Wrong Connections joined at junctions may be difficult to access later for service. Installation Manual Installation No doubt you will have planned the Installation, understood the Good Installation Standards, and are prepared for a smooth Installation. Check that you have the correct material and proper tools to complete the job without disruption. Ideally, you will have already completed some training or at least been involved with another Central Vacuum Installation, so you will have picked up some valuable knowledge. In any event, the following tips may help you: PVC Fittings As per the PVC Ducting, the international standard size for PVC fittings is 2 inches ID (50.8mm), and are generally only available from dedicated Central Vacuum Suppliers and Installers. Poor quality fittings should absolutely be avoided. Loose fittings may leak and tight fittings will slow down the installation time, and will have a tendency to crack. Always use the most appropriate fitting that will provide the most efficiency in air flow, rather that use the fitting that you may be on hand at that time. Do not apply glue to the fitting, as glue applied to the inside of a fitting may be pushed ahead and create a rough bead which will reduce airflow and may cause a blockage. PVC Ducting The international standard size for PVC Ducting is 2 Inches OD (50.8mm), so in Australia, the ducting is generally only available from dedicated Central Vacuum suppliers and installers. The ducting should be inserted all the way into the fitting and turned a quarter of a turn to distribute the glue evenly. As quality will vary, it is recommended that you avoid poor quality PVC which may frustrate you with too loose or too tight assembly with the fittings. Accurate cutting, proper cleaning, and gluing is critical to avoid leaks and possible future blockages. Care is required when installing in new home constructions so that the ducting is not damaged or fixed in locations that may interfere with other trades. Any resulting leak after the ducting is covered by a wall may prove difficult to repair. Do not install PVC Ducting within concrete slabs. Valet Central Vacuum Systems 10 Installation Manual Inlet Valves In some cases, you may need to mount the Wall Valve on the floor, particularly in homes that are already built and access to the wall space is difficult. Valet inlet valves are available in a variety of models for different applications. Standard Series valves are the most common and will fit most existing wall valve openings. The iStyle designer series offers a choice of attractive colours and finishes to complement any decor. Standard Series inlet valves in White, Ivory or Black. Floor valve installation Take time and pay attention to finding the best location for the wall valves so that they cover the greatest area of cleaning, reducing the need to move the hose too often from valve to valve. A standard hose is 9 metres and is a good manageable size, however, if absolutely necessary, longer hoses are available. Glue Utility Valve for an extra point in the garage. The PVC glue is actually a solvent which melts the pipe and fitting together. There are different qualities of glue and different glues dependant on the application. iStyle designer series inlet valves in a variety of colours. The valves are generally available with either a “pin jack” arrangement, where, on inserting the hose, the pins are shorted and the Vac is switched on (Standard Series and iStyle), or will have a micro switch in the valve which is activated by the hose cuff (Utility valve). • Clean surfaces before gluing. • Apply glue to pipe not fittings. Most wall valves are internationally compatible with most hoses although there may be exceptions. In Australia, you should use the Blue PVC glue. Green (which has greater strength) may be used if Blue is not available. Do not use Clear glue which is made for non pressure applications. For best fit and ease of installation please use the recommended back plate for wall valves. Wall valves are usually mounted on internal walls and generally at the same height as power points for consistency, however you can choose your own height if needed. You can also consider installing a power point next to the valve if you are planning to use a high voltage hose and turbo style cleaning head. Ensure that the ducting and fittings are free of dirt, grime and burrs. Always wipe both surfaces with a clean cloth and if there is excess grime or foreign matter you should clean the areas with a pink PVC primer before applying the glue. Only apply the glue to the ducting, as glue applied to the inside of a fitting may be pushed ahead and create a rough bead which will reduce airflow and may cause a blockage. The ducting should be inserted all the way into the fitting and turned a quarter of a turn to distribute the glue evenly. Wall valve installation Valet Central Vacuum Systems 11 Installation Manual Existing Homes which may often be at the same height as power points for consistency. Installation of a central vacuum system in existing constructions is not only possible but in most cases is quite simple. The PVC duct, together with the low voltage wiring will run through to the bottom plate, or up through the nogging and top plate. While there can be extra challenges to installing in some existing houses, often the installation is much easier than anticipated. Once the home is completed, the inlet valves can be installed, preferably after the walls have been painted. The two lugs on the wall valve will be connected to the cable, or 2 cables if the wiring at that valve is looped to the next wall valve. Wall valve installed in an existing home. In this case, installation is made easy from under the house and through a closet wall. Wall valve Internal cavity wall Hold the wall valve with the hinge at the bottom, and with a twisting motion, slide the rear of the valve into the mounting plate. Do not use glue as the gasket in the mounting plate will provide a positive seal. If the valve does not reach the mounting plate an inlet valve extension can be used. Closet Space Flaps up or down? Many people prefer to install wall valves with the flap hinging downwards for easy access to the inlet. There is no correct way - hinge up or hinge down is up to your personal preference. Many houses may only require two or three wall valves, and access to these may sometimes be made underfloor, or through a cupboard as an example. New Installations Double brick or concrete constructions will require greater planning and expertise, and often may involve the assistance of the builder. This guide is not intended to address those types of installations or applications. In relation to the standard timber frame construction, the PVC ducting will be installed at “frame stage”. Wall valve installed ‘Hinge Up’ Typical timber or steel frame construction. Mounting plate attached to a stud. Simply screw the wall valve to the mounting plate to complete the task. If the PVC ducting is directly behind the screw locations be sure to use short screws that will not reach and puncture the duct. In this case the PVC pipe is installed underfloor. Once the Inlet Valve location has been decided, the mounting plate can be fixed to the stud with nails or screws. Ensure you have the chosen the best height, Valet Central Vacuum Systems 12 Installation Manual Vacuum Hoses Special Applications There will be many special applications that may require greater knowledge, expertise or assistance. It is not recommended that you attempt difficult installations without seeking advice or assistance which is readily available. For example, homes with flat roofs and slab floors may require external ducting, or ducting that may be best trenched around the home. Standard Hose. Plug in to the inlet valve to turn on the power unit. Switch Hose with the convenience of an On/Off switch on the handle. Available in 9m, 10m & 12m lengths. Available in 9m, 10.5m & 12m lengths. Similarly, double brick or concrete constructions will require greater planning and often may involve the builder. This guide is not intended to address those type of installations or applications. Also available: Hose extenders in 3m, 5m & 6m. Quick Care Stretch Hose extends to 9m and collapses down to a convenient 3m. 9m Speed Control Hose with On/Off and variable speed slider switch for use with compatible power units. A variety of Valet vacuum hoses are available including, standard hose, switched hose, speed control hose, wireless switched hose and high voltage hose. Generally these are interchangeable, although it is always best to decide which hose is to be used in advance of the installation process. Importantly, the standard hose length of 9 metres is a good manageable size, however, if absolutely necessary, longer hoses and hose extensions are available. Cleaning Tools & Accessories A wide variety of floor tools and brushes are available from your Valet dealer or at Valet online. You will need at least a hose, a telescopic wand and a floor tool (a combination tool being the most versatile and popular choice). From there you can choose from a wide variety of useful accessories for your cleaning toolkit, just ask your Valet dealer. Valet Central Vacuum Systems 13 Installation Manual Installation Plan Operation and care Contents Operating Your Central Vacuum System, Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 How To Change The Bag (Bagged units). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 How to Empty The Dirt Canister (Cyclonic & Inverted bag units). . . . . . . . . . . . . . . . . . . . 18 Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Troubleshooting Guide, Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-22 Warranty Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24 Valet Central Vacuum Systems 15 OWNER’S Manual Operating Your Central Vacuum System Your central vacuum system has been engineered for a long, trouble-free service life. Your power unit is covered by a factory limited warranty that is enclosed with these instructions. Please read your limited warranty carefully. If your owner’s manual came with a warranty card, fill it out and return it to Valet within ten (10) days of installation. Return the card to the free post address on the card or register your warranty online. Remember, your warranty does not cover abuse or misuse of the equipment. If your owner’s manual did not come with a warranty card you can register online at www.valet.com.au Hoses and CLEANING TOOLS It is very important to utilise the tool that is designed for a particular cleaning job in order to obtain full efficiency from your system. There are also a range other special carpet & flooring tools available, which are not included as part of the normal tool kits. For example, these include, a vibrating upholstery tool, a pet grooming tool, and a hand held air turbine. In addition, there are accessories designed to allow you to safely pick up liquids with your cleaning system such as the Wet Pick-Up. Each of these tools is available for purchase from your local dealer. VACUUM INLETS When opening the door of the vacuum inlet valve to insert the hose, care should be taken not to distort the door by forcing it too far open. Do not try to open the door of another inlet while the power unit is running as the suction may pull the rubber gasket from the door. If using a standard hose hold the inlet valve’s door open for a few seconds after removing the hose until the suction stops. Do not let the flap slam shut with the motor still running as this may damage the motor or the inlet valve. If the power unit continues to run after the hose is removed from the inlet, disconnect the electrical supply to the power unit and notify your local dealer or serviceman. POWER UNIT MOTOR Your Valet Power Unit motor uses sealed bearings which require no oil or other maintenance. Your Power Unit, depending on the model, may have a thermal switch, circuit breaker or fuse which act to turn off the unit in the event of a power surge or overheating. If your unit stops working please consult the Troubleshooting guide on page 19-22 or call your Valet service dealer. Valet Central Vacuum Systems 16 OWNER’S Manual Sealed Paper Bag Systems Sealed Bag units either use the blue Valet universal two layer paper bag, or the white Valet Max-Flo™ HEPA multi layer synthetic bag that offers greater efficiency. Both provide superior filtration, are low cost and easily disposable. The bag is a convenient and reliable storage method to collect all of the dirt and debris when vacuuming with your central system. Always use genuine Valet vacuum bags. How to change the Filter bag 1 1 Remove the lid off the canister by lifting up. There are no hinges or clamps on most power units. 5 2 Remove the full bag by sliding the bag’s rubber cuff and collar off the 2 plastic inlet stem (bag adaptor) inside the canister. Once the bag is off the inlet stem, seal the dirt in using the self-adhesive tab provided on the bag’s collar. Then lift the paper bag from the dirt canister and dispose in your normal household rubbish bin. 3 Take a new bag of your choice, blue or white. For best performance the bag should be expanded before installation by simply pulling on opposite sites of the bag. 4 Insert the bag in the canister and slide the bag’s rubber gasket onto the inlet stem until it seals in the inlet stem’s groove. 5 Carefully replace the lid on the dirt canister to ensure that it seals properly or it could cause a vacuum leak and reduce the cleaning efficiency of your system. 3 NOTE: The Lint Filter inside the canister should be inspected and cleaned each time you change the bag, especially if you notice a large amount of dust inside the canister which could indicate that the bag has burst or fallen off the inlet stem. See Cleaning The Lint Filter. How Often Should I Check Or Empty The Filter Bag? The filter bag should be changed when it has accumulated 100–150mm of dirt or any time there is a noticeable reduction of air flow at the cleaning tool. Initially, the bag should be checked or emptied monthly until you have an idea as to how long it takes to half fill the bag under your normal cleaning routine. 4 All vacuum systems will function more effectively if they are emptied frequently. Under no circumstances should you allow your bag to become more than 3/4 full before emptying. Note: The bag will fill more rapidly when cleaning NEW carpets. There is usually a tremendous quantity of loose fibres retained in the carpet from the manufacturing process. In some instances it may take several months before all of these loose fibres are removed from new carpets. Cleaning the lint filter Clear any fluff or lint from the gauze filter each time you change the bag. inside the canister Remove the bag then lift up the Bottom Baffle to reveal the Lint Filter. Valet Central Vacuum Systems Remove any fluff or lint from the Lint Filter then replace the Bottom Baffle. 17 OWNER’S Manual Cyclonic & Inverted bag Systems The volume of dirt and debris picked up by your central vacuum system is deposited in the dirt canister or inverted bag. The dirt canister is attached to the bottom of your power unit (single canister units) or filter canister (if split system unit) and will need to be emptied on a periodic basis. To empty the dirt can or inverted bag , follow these simple steps: How to Empty the dirt canister Single Canister Units 1 4 1.To remove the dirt canister, support the bottom of the canister with your knee1, then unsnap the two dirt canister latches by grasping the lower end of each latch and pulling straight away from the canister. (Note: The latches may be tight, but do not try to adjust them. They need to latch tightly, to ensure a proper seal, which is important in the operation of the cyclonic separation.) 2. Carefully lower the dirt container and empty the debris into any suitable trash container. 3. Cyclonic Units - check the vacuum protection screen by looking up or feeling up inside the dirt canister to remove any debris that may have become stuck on the screen up inside the metal cone. A plastic bag may be placed over the bottom portion of the top canister. Then, while holding the plastic bag tightly around the canister with one hand, push the bag up inside with the other hand and brush the screen surface. In this way, the screen can be cleaned without getting any dust or debris on the floor or hands. 2 Some Cyclonic units may have an optional Electro-Static screen. To remove the screen, pull down on the tab until the screen comes down through the metal cone. Clean the electrostatic screen by vacuuming, rinsing with water, or shaking. IMPORTANT: If you rinse the screen, make sure it is dry before placing it back in the unit or it will void warranty. To replace the screen, fold it and place it inside of the top of the metal cone. Then, allow the Electro-Static screen to expand until it covers the entire opening. Inverted Bag Units - It is not necessary to remove the inverted bag to clean. A plastic bag may be placed over the bottom portion of the top canister. Then, while holding the plastic bag tightly around the canister with one hand, push the bag up inside with the other hand, and brush/shake the bag surface to loosen any dust and debris that may have accumulated on the bag. In this way, the bag can be cleaned without getting any dust or debris on the floor or hands. Ideally, the bag should be cleaned every time you empty the dust bin. 4. Replace the dirt canister by slipping the rim of the dirt canister over the lip of the top can until it is seated against the rim gasket. Then while holding the canister in place with your knee1, fasten the two latches. Do this by hooking the top lip of each latch over the rim of the top can and then press straight in on the bottom of the latches until they lock. Valet Central Vacuum Systems 18 OWNER’S Manual Troubleshooting Guide Your Valet Vacuum System has been engineered and manufactured to provide many years of carefree service. Should your system fail for any reason, the following chart and instructions will assist you to restore good working order. Cause Symptom See the list of probable causes on the following pages. Power Unit does not run No Airflow 1. Power Cord 2. Unit Circuit Breaker or Fuse 3. Home Circuit Breaker Low Airflow • • • • • • • • • 4. Unit Thermal Switch (some models) 5. Electrical power point • 6. Wall Inlet switch stuck off • 11. PVC ducting blocked • • • 15. Dirt canister gasket loose • 17. Dirt canister not latched 18. Wall inlet valve door open 19. Lint filter clogged • • 20. Relay stuck on 21. Relay stuck off 22. Control PCB Faulty 23. Loose internal connection in unit • • • • • • • • 24. Hose plugged into another valve • 25. LED Light is off • 26. Cannot turn off using switch hose Valet Central Vacuum Systems • • • • • • • • • • • • 13. Filter bag clogged 16. Outside exhaust blocked • • 12. Dirt canister overflow 14. Dirt canister lid is off or not seated • • 9. Low voltage wire shorted 10. Flexible hose blocked Power Unit cycles on & off • 7. Wall Inlet switch stuck on 8. Low voltage wire broken Power Unit continues to run 19 OWNER’S Manual Troubleshooting Guide foreign material lodged there that may have trapped the ball. If the Vacuum continues to run, turn the Power unit off at the power point and call your service technician. Possible Cause Descriptions 1.Power Cord Make sure that the power cord is plugged into the power point and that the power point is working and is turned on. If your wall valve has two pins inside the neck (most modern models) check that the pins are not broken off and can retract freely when pushed in. 2.Unit Circuit Breaker or Fuse If your unit has a circuit breaker, it may have tripped (popped out) due to overheating or a power spike. Check the button and push to reset. If the button pops out again call your service technician. On units with fuses, check and replace with correct fuse. If the fuse blows again, call for service. 8.Low voltage wire broken Usually, if more than one wall valve is inoperative the problem may be caused by a fault in the low voltage cable. If the cable is only terminated behind each valve and at the Power unit, a visual inspection may locate the problem. If the cable is faulty behind a wall, your service technician will likely be required. In the even that a broken cable exists in an inaccessible location, the addition of a wireless switching device may be required to rectify the problem. 3.Home Circuit Breaker Check your home electrical fuse/breaker board. If the fuse has blown or circuit breaker tripped, there may be too many electrical appliances on the same circuit. You may need to unplug some of these or move some to another circuit. If the problem continues you may need to call your electrician. 9.Low voltage wire shorted Unplug the low voltage wiring at the Power Unit. If that stops the unit running, there will be a short circuit in the wiring or a wall valve may have a stuck switch, as outlined in “7” above. If the unit does not stop, there will be a fault inside the unit as outlined in “20” below, and will require your service technician to carry out any repairs. 4.Unit Thermal Switch (some models) Some Vacuum models have an internal thermal switch that when overheated will stop the unit running. It may require a period of 10 to 20 minutes to cool before it will automatically reset. 10. Flexible hose blocked If airflow through the hose is poor, remove the hose from the wall valve, and start the Power unit by pushing the metal ball in the valve or by shorting out the two pins. If the airflow at the valve is good, there will likely be a blockage in the hose or wand. 5.Electrical power point Check that the power point is working by plugging a lamp or other electrical device into the point. If faulty, the Vacuum can be plugged into another power point if available nearby while you have your electrician rectify the fault. If the blockage is in the wand, it can be disassembled and cleaned. 6. Wall Inlet switch stuck off To check, plug your flexible hose into another wall valve. If that works, the inoperative wall valve may have a loose or faulty micro switch, or the hose metal band may not be making contact with pin jacks on the valve. The cable fixed to the rear of the valve may have become dislodged. If the switch can’t be tightened or if the problem is not obvious you will need to call your service technician. If the blockage is in the hose, lay the hose out straight, then with the hose plugged into the wall valve and the Power unit running, gently stretch the hose starting at the furthest end from the valve, working towards the valve. If this is not successful, reverse the hose by unscrewing the handle and hose cuff and swapping them to opposite ends of the hose (depending on the type of hose and if the hose ends can be unscrewed) and run the vacuum by plugging the reversed hose it into the wall. 7. Wall Inlet switch stuck on If your wall valve has a micro switch (older models and utility valves only), check that the steel ball located at the neck of the valve inlet is not stuck. Rolling the ball with your finger may loosen any Valet Central Vacuum Systems If that does not clear the blockage, there are additional options that may help, including: • Pushing a long PVC conduit through the hose 20 OWNER’S Manual 14. Dirt canister lid off If your Vacuum Power unit has a lid, the lid must be placed squarely on the top of the dirt canister, otherwise the vacuum will leak causing a reduction or complete loss of suction. • Running a screwdriver with a handle diameter of at least 20mm through the hose, handle first. • Hold one end of a 10 to 12 metre length of string and vacuum the other end through the hose. Switch off the Power unit, and attach a brush or other similar object to one end of the string, pulling the string and object through the hose. 15. Dirt canister gasket loose If the dirt canister gasket has been dislodged or is loose, there will a be vacuum leak which will also significantly reduce any performance. The seal may need to be glued back into position. 11. PVC ducting blocked Check the airflow at the Power unit. If there is good flow there but not at all wall the valves, the PVC ducting behind the wall may be cracked, broken or blocked. You may need to call your service technician. 16. Outside exhaust blocked If there is poor air flow at the end of the exhaust line, but the air flow is better at the exhaust on the power unit with the exhaust line removed, there will be a blockage in that section of PVC ducting. If you prop open furthest wall valve and run the Power unit by shorting out its low voltage pins, you may determine if you have a blockage or a break. You may need to call your service technician. If there is little air flowing out of the Power unit exhaust, there is likely to be an obstruction in the ducting rather than a break. You could try plugging in the nozzle of a portable vacuum unit into a wall valve which may suck out the obstruction. 17. Dirt canister not latched If your Power unit has a latching clips on the lid or dirt canister, ensure it is properly closed or latched, as any leak will greatly reduce performance. 12. Dirt canister overflow If you have a bagless Cyclonic Power Unit, a full or overflowing dust bin will impede the efficiency of your unit resulting in poor performance. 18. Wall inlet valve door open Only one inlet wall valve should be opened for use at any one time. A slight opening or leak in any valve other than the one you are using will greatly reduce performance. While your system newly installed it is advisable to check the dust bin regularly until you develop a sense of how long it takes to fill the bin. 19. Lint Filter clogged The lint filter located under the bottom baffle may clog, causing poor performance, if the dirt canister is overflowing or the bag has burst. This metal gauze lint filter is easily accessible under the bottom baffle and should be checked each time the bag is changed. See Page 17. Cleaning The Lint Filter 13. Filter bag clogged If you have a paper or cloth bag Power Unit, a full bag will impede the efficiency of your unit resulting in poor performance. While your system newly installed it is advisable to check the bag regularly until you develop a sense of how long it takes to fill the bag. 20. Relay stuck on Some Power units may have an internal relay, rather than a solid state control board to switch the unit. Very fine material such as concrete dust can clog a bag very quickly. Vacuuming such materials is not recommended. As mentioned in “9” above, if you have unplugged the low voltage wiring, and the Power unit still runs, then you will need to switch the Power unit off at the power point. If vacuuming of fine material is unavoidable, the bag should be replaced immediately after the cleanup is completed or during the cleanup if there is a loss in performance while vacuuming. Valet Central Vacuum Systems Internal service to the Power unit should only be carried out by qualified persons. Please call your service technician. 21 OWNER’S Manual 21. Relay stuck off Some Power units may have an internal relay, rather than a solid state control board to switch the unit. If the procedures described in 1, 2, 3, 4, 5, 6, or 7 do not correct the problem whereby the unit won’t start, there could be a fault in the relay, the internal transformer, or a loose connection in the Power unit. Internal service to the Power unit should only be carried out by qualified persons. Please call your service technician. 22. Control PCB Faulty Some Power units have a solid state control board instead of a relay. If the procedures described in 1, 2, 3, 4, 5, 6, or 7 do not correct the problem whereby the unit won’t start, there could be a fault in the Control PCB, or a loose connection in the Power unit. Internal service to the Power unit should only be carried out by qualified persons. Please call your service technician. 23. Loose internal connection in unit Refer to “21” and “22” above. 24. Hose plugged into another wall valve Refer to “18” above. 25. LED Light Some Power units have an LED light on the side of the canister to tell you there is power at the unit. If the light is not on, refer to “5” above. 26. Cannot turn off using switch hose Ensure the hose is plugged into the inlet valve with the hose cuff locating lug in the correct position. Rotate the hose cuff so the lug sits between the two locators correctly. Valet Central Vacuum Systems 22 OWNER’S Manual W ar ur Sect re Io co n rd S ra nt y on retur e a n th dd is W pro ItIon arra vid aL nty ed ye c at ar ard no of fo cha w r rge.arrant y Sta dro ple p in Fo Ld Pr he IVa re te to de ke or ta eP a matape ILS yo hIdd ur req ilbox this uir . no card en ed if po po folde ste stage d an d in sta d au mp str alia ion Do (Su cke burb t No eY . & Sta te) AtIoN oF tall yo uR ed in a iCE Nt new tall RA ed ho L Sy by a De me St EM ale FIE r D Ins y sat ARE tall yo ed isfi u wI ed Self-i in an tH exi yo nst Ho stin uR alle w g ho Satisf DID iCE d me Nt yo ied RA u HE L Sy Frie AR nd/ St EM Relati Abou un ? Ho sat t iCE ve me oth isfi Nt Show er ed StAy RA (Pl L? eas yel tim uP-to low e tell e to -DA Pag tim tE us Dir es e. If . we wh y) you ma ect Ma Do Inte il not don’t y rne sen sen Co t MM d me want d you Radio cus EN to rec info any tom tS. Ma rm eiv pro ers we gaz e atio mo . An are ine tion mail fro n and y oth pro tV al ma m pro er comud of terial us, tickmotion me our pro bel al ma nts duc ow ter are ts . ial we and fro lco we m me ’re . alw ays wil ling to list en to ou r Ho w Ver SAtIS rd ca Em Phon City/S Ad Firs Yo dre e t Na tails me uburb Mo Pr del ail De De Da ale ale te of r/ r/ su ur ss oD Nu res add er’s Retail De uc mb tails er t De ( s er’s ) Retail Locat Na me / rv /20 __ Sta me Surna te pur se cha Inv Serial oic e/ mb Nu Sales er (If any ) Postc ode INS tALL Ins Ins staple or tape this card folded and drop in a mailbox. no postage stamp required if posted in australia 4 ness / 167 icent ral Seve Prosp n hills ect hwy nSW 2147 ra Wa r fold Here to keep your private details Hidden te rc iCentral & Valet service enquiries to Ph: 02 8825 9222 Fax: 02 9838 8685 Email: [email protected] Web: www.icentralsystems.com.au / www.valet.com.au / www.ness.com.au rePlaCement VaCuum motorS 1 year Warranty applies to either owner-installed or dealerinstalled replacement motors VaCuum toolS, BruSheS, aCCeSSorIeS 1 year Warranty + 1 year Bonus Warranty InterCom SyStemS & SeCurIty SyStemS 3 years Warranty + 1 year Bonus Warranty (v-ten power unit has 10 years warranty for domestic use) Central VaCuum Power unItS 5 years Warranty + 1 year Bonus Warranty or register your warranty online at www.valet.com.au return this Warranty Card for one additional year of bonus warranty provided at no charge. tHe Home of In iCentral SyStemS - a division of ness Corporation Pty ltd aBn 28 069 984 372 Head office: Unit 4 / 167 Prospect Hwy Seven Hills NSW 2147 Australia 1. This Warranty: a) All Products – 90 day cover, after installation. On site cover for defective workmanship or material will be at no cost for systems installed by an authorised Dealer. b) Intercom Systems – Two years cover. iCentral will replace or repair any defective component for 24 months from the date of purchase. The purchaser is responsible for return freight costs to the nearest Dealer. c) Security Systems – Two years cover for products manufactured by Ness Corporation. iCentral will replace or repair a defective component for 24 months from the date of purchase. The warranty period for equipment supplied by iCentral but not of Ness manufacture will be 12 months unless stated otherwise. Security products are not covered by an on site warranty and must be returned to iCentral for claims. The purchaser is responsible for return freight costs to the nearest Dealer. d) Central Vacuum POWER UNIT ONLY including iCentral and Valet brands – Five years cover (except V-TEN model which is ten years for domestic use). iCentral will replace or repair any defective component during the warranty period. The purchaser is responsible for return freight costs to the nearest Dealer. e) Replacement Vacuum Motors, Vacuum Tools, Hoses, Brushes & Vacuum accessories – One year cover. iCentral will replace or repair any defective component during the warranty period. The purchaser is responsible for return freight costs to the nearest Dealer. f) Bonus Warranty – A further one year warranty is offered at no charge by the purchaser completing and returning the Warranty Card or register online at www.valet.com.au or www.icentralsystems.com.au 2. This Warranty will not apply to, or if: a) The product is damaged by the use of an accessory which is not supplied by iCentral. c) The product is misused, neglected, or altered by any person, or is damaged by incorrect installation. d) The product is opened, disassembled, or serviced by a person other than an iCentral recognised Dealer or repair agent. e) Consumables, including batteries are not covered by this warranty. f) Interference caused by external fields, including appliances, dimmers, radio transmitters, electrical cables, and unstable voltage is excluded from this warranty. 3. Under this Warranty: a) Product defects covered by this Warranty will be repaired, during normal business hours, at the premises of iCentral’s recognised Dealer or the recognised repair agent without cost to the owner for parts and repair labour or, at the option of iCentral, the product will be replaced. b) The purchaser is responsible for all transport costs and in-transit insurance costs if the product or part has to be returned for repair to iCentral’s recognised Dealer or repair agent. iCentral will not accept responsibility for damage to the product caused by unsuitable or inadequate packing. c) The purchaser is at all times responsible for the repair of defects caused by accidental or intentional damage, improper voltage, fire, misuse, abuse, neglect, alterations by or negligence of the consumer, incorrect or incomplete installation or operation by the consumer, Acts of God, vermin or foreign matter such as dirt and moisture entering the product. 4. For repair of the product under this Warranty: a) The Dealer or repairer should be contacted within thirty (30) days of the fault developing. b) Proof of purchase must be presented to an iCentral recognised dealer or repair agent. 5. Various warranties or conditions may be implied or obligations may be imposed on iCentral by provisions of Australian Consumer Law. If any such provision applies, then to the extent permitted by law and to the extent that this Warranty is given in addition to such warranties or conditions, any liability under this Warranty is expressly limited to: a) In the case of products, the replacement of the product, the payment of the cost of replacing the product, or of acquiring an equivalent product, at the discretion of iCentral; and b) in the case of services, supplying the services again, or the payment of the cost of having the services supplied again, at the discretion of iCentral. 6. This is the only Warranty given by iCentral on this product. No other person or non-statutory organisation is authorised by iCentral to vary the provisions and conditions of this Warranty. 7. This iCentral warranty aims to provide customers with protection in addition to rights under Australian Consumer Law. In any case where the terms of this warranty and Australian Consumer Law differ, we will offer the remedy which provides the greater protection. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Please keep this Warranty card in a safe place. The benefits conferred by this Warranty are in addition to all other rights and remedies in respect of the product which the consumer has under Australian Consumer Law. ImPortant Central VaCuum – InterCom – SeCurIty – automatIon Warranty om Im Po – Se Ple rt ase an cu by kee t rI pro this Wa p ty this – ce an duct rra Wa d ter wh nty rra nt rito ich are nty ra 1. ry the in ad in thi l Va Law co a a) s Wa s. nsu dition safe cu Fo rran me to pla r um r ha all ce. or aLL ty: ma Pro s un oth It – au b) costs terial du de er rigis val r the hts ua to Fo ma will ctS r y be ma com Int be cha at – a 90 tra an ble. no day tIon de d remth pon erc e c) to the ent om rged cos cov Pra ctic ediesbene Fo nea for SyS if the t for er, sys afte r 12 fits es rep Sec rest dea mo tem system tem r inst ac in res co S lace ur t an pe nfe equ or Ity ler. nths – a is nots inst allation from one alle d sim ct rred oth ipment repair SyS of pur yea installe d by - on erw ilar the a tem cha r cov d an site b) icentraise. supplie def S – Sta se. er by aut cov Fo l for Sec d ective two the – an aut hor er for te urit by r yea pur icentra hor ised def def ce clai y pro ice com rs cha l ised dea ect ect ntr ms duc ntra pon cov ser will ler. ive e) freight ive comaL . the ts l but ent er for is res rep dealer. 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Proof ler the matter t or voltage sibl duc ised insu t will with ss Var of puror repproduc ent inco , fire e for t cau dea ran be out hou iou erin mp by s war cha aire t und g lete , mis the sed ler ce cos rep cost rs, at the rep pro se r by or rep ts lace to the Zea visi ran mu shoulder this pro installause, air uns air if the d. ons ties st be be Wa duc tion abu of tha land. uita age pro se, def t this If of theor con pre con rran t, e.g or neg ect ble nt. duc a) Warran Waany suc tra ditio sentedtactedty: . dirt operati lect s cau or ice t ina ntra and on , alte sed rran h de ns In to with deq l the ty is ty pro Pra ma an in mo by rati by uat istu the ons acc b) produccase expres is give visi ctices y be ice thir e on ntra ty re. con by ide of in sum or the t, or pro sly limi n in app act 197implied l rec (30) nta duc lies day er, neglige l or 6. servicecase of acq ts, ted addition , the 4 and or ognised s of act obl thi s of ser uiri the to: s of nce to n to oth iga dea the ng rep s sup suc the er tion ler fau Go org is the plie vice an lace lt d, h law equ s s, ani d war exte s ma or rep dev sati only aga sup ival ment ran nt in forc y be air elopin on Wa in, ply ent of ties per age is aut rran at the ing pro the or mittede in impose nt. g. hor ty give discthe ser duc produc aus con ised ditio by law tral d of reti vice t, at t, ia by n by on s the the ns, and icentra ice ice of ice aga disc pay any and , ntra ntra ntra in, reti me liab to theor newl l to l on l. or the on nt of ility of var this und extent pay ice the cos y the pro er me ntra pro duc this nt l; andt of rep te of visi t. ar the laci ons no ng cos oF and oth the t of F an con er per hav ditio son ing d ke ns or the of non this -sta Fo eP th Wa tuto r yo IS rran ry ty. nt y tear off ( /20_ _ Self-installed Installed in an existing home Satisfied Direct Mail Yellow Pages Radio Internet TV Magazine Unsatisfied (Please tell us why) Other © ness Corporation document part no. 890-003 COMMENTS. We are proud of our products and we’re always willing to listen to our customers. Any other comments are welcome. Do not send me any promotional material STAY UP-TO-DATE. We may send you information and promotional material from time to time. If you don’t want to receive mail from us, tick below. Home Show Friend/Relative HOW DID YOU HEAR ABOUT US? Very satisfied HOW SATISFIED ARE YOU WITH YOUR iCENTRAL SYSTEM? Installed by a Dealer Installed in a new home INSTALLATION OF YOUR SYSTEM surveY Dealer / Retailer’s Location (Suburb & State) Dealer / Retailer’s Name Invoice / Sales Docket No. / Date of purchase Postcode Serial Number (If any) ) State Surname Model Number ProDuct Details Email address Phone City/Suburb Address First Name Your Details responsibility to check that theplease artworkcheck is correct, please check the delivery and thedetails addressee details the barcode. Australia any k'sthat the artwork is correct, the delivery address detailsaddress and thedetails addressee below the below barcode. Contact Contact Australia Post ifPost anyifchan to correct addressing and formatting standards will result in higher customer charges or cancellation of service. formatting standards result higher customer charges cancellation of service. tomer's responsibility to that the in artwork is correct, please checkor the delivery address details and the addressee details below the barcode. Contact Australia Post i ynd Paid Service Guide or check visitwill www.auspost.com.au/replypaid www.auspost.com.au/replypaid evisit artwork details thoroughly. Australia Post is not responsible for any errors. dhere to correct addressing standards will result in higher customer charges or cancellation of service. oughly. Australia Post isand notformatting responsible for any errors. Reply Paid Service Guide or visit www.auspost.com.au/replypaid ck the artwork details thoroughly. Australia Post is not responsible for any errors. ont colour: Black only Width: 110 mm X Length: 220 mm Note: All components must be printed. The artwork components must not be re-scaled. Re-scaling will create processing Note: All componentsproblems. must be printed. The artwork components must not be re-scaled. Re-scaling will create processing Note: All components must be printed. problems. The artwork components must not be re-scaled. Re-scaling will create proc 20 mm Font colour: Black only Width: 110 mm X Length: 220 mm problems. Delivery Address: Locked Bag 2023 SEVEN HILLS NSW 1730 Delivery Address: Delivery Address: Locked Bag 2023 Locked Bag 2023 SEVEN HILLS NSWSEVEN 1730 HILLS NSW 1730 Ness Corporation iCentral Division Ness Corporation Reply Paid 84232 iCentral Division SEVEN HILLS NSW 1730 Ness Corporation Reply Paid 84232 iCentral Division Reply Paid 84232SEVEN HILLS NSW 1730 SEVEN HILLS NSW 1730 date: 03/08/2009 11:50:31 ilename: D63687125002110220Y090803.pdf 10220Y090803.pdf uirements: date: 03/08/2009 11:50:31 date: 03/08/2009 11:50:31 No print content can appear in the bottom 20 mm of the front or rear of the article. tHe Home of m; of 3 mN; and, per Requirements: 1.5mN. sm; 0.18 mm; rection of 3 mN; and, tion of 1.5mN. Warranty Card long faCtory Warranty + return tHis Warranty Card for one additional year of Bonus Warranty Filename: D63687125002110220Y090803.pdf No print content can appear in the bottom 20 mm of the front or rear of the article. No print content can appear in the bottom 20 mm of the front or rear of the article. WARNING Changes to this artwork not complying with Reply Paid Service Guidelines may result in cancellation of your Reply Paid service. WARNING Changes to this artwork not complying w Reply Paid Service Guidelines may resu cancellation of your Reply Paid service. WARNING Changes to this artwork not complying with Reply Paid Service Guidelines may result in cancellation of your Reply Paid service.