Download Directorate of Pathology - The Royal Wolverhampton NHS Trust

Survey
yes no Was this document useful for you?
   Thank you for your participation!

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project

Document related concepts
no text concepts found
Transcript
Directorate of Pathology
Katy New
Pathology Quality
Manager
The Royal Wolverhampton Hospitals NHS Trust Induction
Pathology Departments
Head of Department
Head Biomedical
Scientist
Clinical Chemistry
Professor R Gama
Alain Rolli
Haematology includes
Blood Transfusion &
Immunology
Dr S Basu
Jayne Parkes
Histology
Includes Cytology
Dr W Fuggle
Alan Deacon
Microbiology
Dr D Dobie
Juliette Large
Point of Care Testing
Dr C Ford
POCT Chair
Liz Laverick
POCT Manager
Phlebotomy
Graham Danks
Manager
Mandy Beckett
Lead Phlebotomist
The Royal Wolverhampton Hospitals NHS Trust Induction
The Royal Wolverhampton Hospitals NHS Trust Induction
Clinical Pathology Accreditation
CPA
Quality Policy
‘Wolverhampton Pathology Services aims to
provide a high quality, timely and
comprehensive laboratory based diagnostic /
interpretative service to our colleagues and
their patients in the hospital and local
community for the diagnosis of disease and
the management of patients.’
The Royal Wolverhampton Hospitals NHS Trust Induction
Processing Pathology Samples
1,000,000
Pathology requests received per year
8 million tests
REQUEST
DATA ENTRY
TESTING
REPORTING
URGENT REQUESTS – highlight on form / phone
Clinical Chemistry requests – phone for urgent req. no ext. 8266
The Royal Wolverhampton Hospitals NHS Trust Induction
Order of draw for blood specimens
Order
1
2
3
4
5
6
7
Colour Code
Brown / White
Orange
Green
Yellow
Mauve
Red
Light Blue
Tube Type
Clotted Gel / Plain Tube
Lithium heparin
Citrate
Fluoride
ESR
EDTA
Blood Transfusion
The Royal Wolverhampton Hospitals NHS Trust Induction
Rejected Requests
• 20,000 Rejected Requests
• Patient diagnosis can be delayed,
unnecessarily, by 1 to 5 days!
• Avoidable cost, estimated at £50,000pa
The Royal Wolverhampton Hospitals NHS Trust Induction
Reasons for request rejection
%
No sample received
44
Insufficient sample
12
Unlabelled samples
11
Clotted whole blood specimen
3
Inappropriate container
6
Mismatch specimen and request form
5
Illegible details on sample
2
Illegible request form
2
Hazard! Specimen leaked
3
Miscellaneous
12
The Royal Wolverhampton Hospitals NHS Trust Induction
Specimen Containers
• Correct container for test
• Correctly labelled
– Blood Transfusion samples must be
handwritten
– Others use printed labels
• Correct number of tubes
The Royal Wolverhampton Hospitals NHS Trust Induction
Making a request
•
•
•
•
•
Manual Requests
Electronic Requests
Read Training Guide
Read Process Guide
Continue
The Royal Wolverhampton Hospitals NHS Trust Induction
Manual Specimen Request
• Manual specimen requests:
– are currently being superseded by an
electronic requesting system
– should only be used when the e-requesting
system is unavailable
The Royal Wolverhampton Hospitals NHS Trust Induction
Manual Specimen Request
Information required
• Identification
• Location
• Specimen type
• Clinical details
• Test required
Clearly written and legible
The Royal Wolverhampton Hospitals NHS Trust Induction
Quality of Specimen
• Avoid delay
– Transport to laboratory asap
– Keep in cool place if transport delay
• Hazardous specimens
– Leaking samples
– Danger of Infection labels
The Royal Wolverhampton Hospitals NHS Trust Induction
Looking up results
• Pathology TD Synergy computer system
• TD web
• Printed reports
• System access request form
• Interim / Final reports
The Royal Wolverhampton Hospitals NHS Trust Induction