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Oulu UAS – School of Business and … Business Competence – Ismo Koponen OKBIT22 Managing International Relations Contents (topics for us) of the course book: Ghauri Pervez N. & Usunier, Jean-Claude, Ed:s (2005). International Business Negotiations. Amsterdam, … Pergamon. A collection of articles. 522 p. [Ismo’s comments] Part One: 1. A framework for Intl Business Negotiations “In literature, sometimes ‘bargaining’ and ‘negotiation’ are used interchangeably. But in our opinion, they mean different things. Bargaining is more like haggling in a typical ‘bazaar’ setting, … It refers to a typical win-lose negotiation, where the resources are limited or fixed, … “ (p. 3). [On the other hand, the ‘bazaar setting’ can be seen being the original form of a network of relationships. A bazaar was / is managed – by all the members of the network – with a long-term approach]. “… negotiation, also called ‘integrative bargaining’, refers to win-win negotiation where both or all parties involved can end up with equally beneficial or attractive outcomes“ (p. 4). [Why should all win ? In a larger scale, the Scandinavian welfare society: why should all survive] ? “Some characteristics of this type of negotiations are: - open information flow … [transparency of … ] - a search for a solution that meets the objectives of both parties [Swedish: consensus; the time concept; the question of motivation] - parties understand that they do have common as well as conflicting objectives … - … parties sincerely try to understand each other’s point of view” (p. 4). [All in all, this is a long-term approach to mutually beneficial business]. Elements of the framework are e.g. (G&U: 2005, 5 … 15): Background Factors Atmosphere The negotiation Process i.e. Stage I: Pre-Negotiation -> Stage II: Face-toFace Negotiation -> Stage III: Post-Negotiation Cultural Factors Strategic Factors What is a Good Outcome (G&U: 2005, 22) ? “A good agreement is one which leads to successful implementation. There are many examples of firms getting into trouble because they could not implement the contract conditions of particular deal. therefore, in some cases, no agreement may be a better outcome for the firm. A good outcome benefits both parties and does not make either party feel that it has less advantageous contract. Sometimes negotiators want to avoid specifying some issues and want keep them ambiguous”. … “It is normally considered that a good business deal is one which provides financial gains. … A successful negotiation is … a problem-solving approach to a ‘win-win’ outcome” (ibid.). “The main purpose of the contract is to avoid misunderstandings and trouble in the future. The agreement should foster relationship development and be flexible enough to deal with expected or unexpected future changes. The language and terminology used in the contract must be simple and clear. It must not be necessary to seek legal help every time the contract is consulted” (ibid.). [Is our – national – business culture changing ? What is a possible trend like ? What is the answer of our educational system] ?