Download On the art of conducting relevant dialogue

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navos – Public Dialogue Consultants GmbH
On the art of conducting relevant dialogue
Founded: 2011
Employees: 40
Our claim:
effective PR in dialogue for the customer
Our communications practices and infrastructures are changing
at a tremendous pace. The commonality in this development is
that it promotes and demands dialogue. Everyone and every
single person is becoming relevant in communications and thus
also for reputation and economic success. Ongoing, serious
dialogue with all the relevant interested parties is the basis
of communication for navos. navos is a master in the art of
con­ducting crucial dialogue and specialised in stakeholder dia­­­­­
logue, crisis communication and public affairs.
navos stands for trend-setting, contemporary and functioning
communication. We advise and implement, in particular for
customers in energy, environment, telecommunications and
finance.
navos is independent. And proud of it.
This links us to our partner: Jung von Matt. Founded in 1991,
JvM is today ranked as one of the most creative agencies in
Germany.
Awards
We are the winner of the German PR Prize 2012 and 2013,
the European Excellence Award 2012, the PR Report Award
2012, 2013 and 2015, the International SABRE-Award 2013,
the Automotive Award – Media & Publications 2013 and the
IPRA Golden World Awards 2013, 2014, 2015 and 2016.
navos – crisis tools
Observing, structuring, measuring dialogues
Observing, structuring, measuring dialogues during a crisis
navos - consultant processes
Observing
Agenda
Action
Evaluation
Observing
Structuring
Community relations
Evaluation
• Media monitoring
• Communications
concept
• Citizens information
complaint management
• Media resonance
analyses
Public Affairs
• Evaluation according
to leading key
indicators
• Stakeholder monitoring
• Issue monitoring
• Social media monitoring • Scenario planning
• Message development
Understanding
• Orchestration
of measures
• Stakeholder mapping
• Ensure accessibility
• Process and dialogue
coordination
• Arguments
• Content analyses /
message tracking
Media relations
• Press review
• Newsdesk (press hotlines,
spokesperson functions)
• Q+A‘s
• crisis workshops
• Editorial
• Organize accessibility
• Statements
• Crisis manual
• media deals
• Media training crisis
• Simulation
Management Berlin
Management Düsseldorf
Partner
Anja Schlicht
Markus Hilse
Charlotte Holzum
Berlin
Hasenheide 54
D-10967 Berlin
Fon +49 (0)30 / 467 24 25-0
Düsseldorf
Volmerswerther Straße 41
D- 40221 Düsseldorf
Fon +49 (0)211 / 96 08 17-0
Kassel
Kölnische Straße 72
D-34117 Kassel
Fon +49 (0)561 / 208 65 03-0
[email protected]
www.navos.eu
navos on facebook
17/1_FS_GB